INFO COVID-19

 

After the difficult moments we are going through, what better way to meet again together in one of the best places on the Costa Brava to spend a dream vacation?

Right now it is difficult to schedule trips with certainty, but at Vacances & Villas Lloret we are immersed to give help our clients!

 

In the event that on the day of your arrival there are travel restrictions or the borders are closed by decision of the Spanish government or your country of origin:

  • Vacances & Villas Lloret will offer you a voucher for the amount paid up to that moment, which you can use for any of our accommodation until next year (valid until 31/10/2021).
  • You can postpone dates and / or accommodation until 2 weeks before your arrival.
  • Delay the second payment of the rent days before your arrival or even the same day of your arrival, please notify us in advance by email in order to give you our confirmation creating a document attached to the rental agreement.

 

* Changes of dates / accommodation are subject to availability and / or any difference in the rental rate.

* These conditions apply to reservations made directly through Vacances & Villas Lloret. Reservations made through external portals, these conditions may be different. Contact us to help you.

 

  

WHAT'S NEW ABOUT CHECK-IN:

 

 We inform you that due to the Covid-19 pandemic, we have had to modify all the protocols of the check-in to guarantee maximum security for our clients:

 

o When you access our offices, you will find gel for the disinfection of hands and gloves at your disposal. Please use them before starting the procedures.

 

o The use of a mask is mandatory.

 

o Maximum 1 person per reservation to carry out all procedures (preferable the holder of the contract)

 

o In the event that you need tourist information, we will provide you with all the information you need and if you wish during your stay, you can contact us by mail for additional information.

 

o During the Covid19 pandemic many restaurants in Lloret de Mar have implemented home delivery service, do not hesitate to ask us if you need information.

 

 

WHAT DOES A TOURIST ACCOMMODATION OFFER YOU ?:

Unlike hotels, tourist accommodation offers unique features:

  • Independent houses and totally exclusively for you. No need to interact with other guests.
  • Possibility of arriving by car and avoiding crowds at airports, etc.
  • Telephone assistance 24h a day throughout your stay
  • Flexible arrival / departure days.
  • A private house offers the exclusivity of doing what you want at all times, without depending on schedules and avoiding unnecessary crowds.
  • In recent weeks, many of Lloret de Mar's restaurants are offering their services with home delivery. So without leaving home, the food will come to you! Upon arrival we will give you all the info of all the restaurants that offer these services.
  •  There is also the possibility of hiring a chef for a special night, extra cleaning services ... If you are interested do not hesitate to contact us. 

 

SECURITY MEASURES COVID-19:

As our clients who have visited one of our villas well know, the quality of our services is very important for us. All our accommodations are reviewed in detail, and with the Covid-19, these reviews will be further intensified. We are waiting for the updates that our government dictates for the protocols and regulations to follow in the cleanings regarding the Covid-19, to implement them in our work from now on.

 

The cleanings of our villas and apartments are carried out by qualified companies. Before your arrival at your accommodation, we will make sure that they follow all the protocols and regulations.

 

For the safety of our guests and our staff: before our staff enters each accommodation will be equipped with gloves and masks and will follow all the protocols set by the government.