INFO COVID-19

Due to the current situation, we do not have telephone advice. So we request you for any communication or questions contact us by e-mail. Thanks in advance.

E-mail: vacances-lloret@hotmail.com

 

After the difficult moments we are going through, what better way to meet again together in one of the best places on the Costa Brava to spend a dream vacation?

Right now it is difficult to schedule trips with certainty, but at Vacances & Villas Lloret we are immersed in helping our clients.

 

If your arrival does not occur within the period of the state of alarm dictated by the Government of Spain (currently until May 15, 2020), or it is not clear when the situation will change, please wait to assess the situation later.

 

Vacances & Villas Lloret is now focused on offering solutions, and thus guarantee our clients that they will not lose the payment paid.

In the event that on the day of your arrival there are travel restrictions or the borders are closed by decision of the Spanish government or your country of origin:

  • Vacances & Villas Lloret will offer you a voucher for the amount paid up to that moment, which you can use for any of our accommodation until next year (valid until 10/31/2021).
  • You can postpone dates and / or accommodation until 2 weeks before your arrival.
  • Delay the second payment of the rent days before your arrival or even the same day of your arrival, please notify us in advance by email in order to give you our confirmation.

 

* Changes of dates / accommodation are subject to availability and / or any difference in the rental rate.

* These conditions apply to reservations made directly through Vacances & Villas Lloret. Reservations made through external portals, these conditions may be different. Contact us to help you.

 

  

WHAT'S NEW ABOUT CHECK-IN:

During these days we have been changing the protocols to guarantee the safety of our guests. That is why in the cases that it is possible the check-in system will change for the one of the auto check-in:

 

What is auto check-in?

Our priority is to facilitate, as far as possible, the check-in process on the day of your arrival to guarantee everyone's safety. So when possible, you will find on arrival at your accommodation a small box with the keys inside the main entrance of the house. Days before your arrival, we will send you the code and all the necessary information.

 

By self-checking in, you will save yourself from arriving at our office and can go directly to your accommodation. Our office is very close to our accommodations, so even if we are not in person when you arrive, we will be by your side when you need us.

 

In the event that you wish to check-in at our office in person, do not hesitate to let us know! We will have all the protection measures that the new protocols dictate.

 

Unfortunately, self-check-in will not be available for the apartments, but we are exploring other possibilities.

 

Upon arrival at our accommodation, regardless of how you check-in, we will give you all the necessary information for your stay.

 

 

 

WHAT DOES A TOURIST ACCOMMODATION OFFER YOU ?:

Unlike hotels, tourist accommodation offers unique features:

  • Independent houses and totally exclusively for you. No need to interact with other guests.
  • Possibility of arriving by car and avoiding crowds at airports, etc.
  • Telephone assistance 24h a day throughout your stay
  • Flexible arrival and departure days.
  • A private house offers the exclusivity of doing what you want at all times, without depending on schedules and avoiding unnecessary crowds.
  • In recent weeks, many of Lloret de Mar's restaurants are offering their services with home delivery. So without leaving home, the food will come to you! Upon arrival we will give you all the info of all the restaurants that offer these services.
  •  There is also the possibility of hiring a chef for a special night, extra cleaning services ... If you are interested do not hesitate to contact us. 

 

SECURITY MEASURES COVID-19:

As our clients who have visited one of our villas well know, the quality of our services is very important for us. All our accommodations are reviewed in detail, and with the Covid-19, these reviews will be further intensified. We are waiting for the updates that our government dictates for the protocols and regulations to follow in the cleanings regarding the Covid-19, to implement them in our work from now on.

 

The cleanings of our villas and apartments are carried out by qualified companies. Before your arrival at your accommodation, we will make sure that they follow all the protocols and regulations.

 

For the safety of our guests and our staff: before our staff enters each accommodation will be equipped with gloves and masks and will follow all the protocols set by the government.