ARE THERE ARRIVAL AND DEPARTURE TIMES?

 

We have check-in and check-out times to guarantee that our accommodations are

ready to receive our clients.

 

Check-in: between 16h - 21h. 

Check-out: before 10h.

 

For arrivals outside these hours (no check-in will be made later than 12pm), contact us to arrange a time. We must know about this time change about 15 days before your arrival, otherwise it will not be possible to organize it.

(This service has an additional cost of 50€).

 

 Check-in will take place at our offices, in Cala Canyelles.

Our services are characterized by a personalized and direct service with our tenants, upon arrival we will give them all the information they need to have an incredible vacation.

 

Due to the large amount of work that we have on Saturdays in high season, the months of June, July and August mainly, (we only have 6 hours to clean, prepare and review in detail before the arrival of the next clients),

no it is possible to check-in before 16h or check-out after 10h.


The house that you have rented will be cleaned and will be checked and prepared on the day of your arrival. We hire professional companies, and we maintain a high standard of cleanliness.


On the day of departure, the house must be delivered in the same condition as it was found upon arrival (order kitchen, dishwasher empty or on, take out the garbage, clean the barbecue ...). Sheets and towels must be left all together at the entrance of the house.

In cases where the house is returned in poor condition, a penalty will be charged on the deposit.